Policies & Disclaimers

Returns & Exchanges

I stand by my products 100%. However, due to the nature of these items and the risk of contamination, I cannot offer refunds or returns of any kind.

  • Damaged Items: If your product arrives damaged, it will be replaced free of charge.

  • Notification: I must be notified within 24 hours of delivery. Please send a photo of the damage via email or text. After 24 hours, I can no longer issue a replacement or credit.

  • Sustainability: I gladly accept clean glass bottles with the labels removed for recycling/reuse.

Consultations & Scope of Practice

Earthly Remedies (Erin Ethier, Community Herbalist) does not treat or diagnose disease.

  • Guidance: I do not provide herbal, medical, or health advice via email, phone, or text.

  • Consultations: I offer formal herbal consultations in person or via doxy.me or Zoom. My goal is to use herbs and nutrition to help you become an advocate for your own wellness and discover which plants are right for you.

  • Location: We are located in Schoharie County, NY. The Farm Store is open by appointment only.

FDA Disclaimer

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Legal Disclaimer: Earthly Remedies is not responsible for an individual’s use of our products. Each person’s response to herbs is unique, and I make no guarantees regarding individual reactions. Please consult a qualified healthcare practitioner or a professional herbalist for guidance.

Shipping & Pickup

  • Free Continental US Shipping: Automatically applied to all orders over $125.

  • Hawaii & Alaska: Orders over $150 qualify for free shipping. Please use code ALASKAHAWAII at checkout.

  • Local Pickup: To remove shipping fees for local pickup, use code LOCAL.

    • Note: Our Farm Store is open by appointment only.

Order Accuracy & Delivery

Please double-check your shipping address before finalizing your order.

  • Address Changes: I am not responsible for incorrect addresses provided at checkout. While I will attempt to update an address if you reach out, I cannot guarantee changes once the order is processed.

  • Lost or Stolen Packages: Earthly Remedies is not responsible for lost or stolen packages once a delivery has been confirmed by the carrier.